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USA SIM Card

Travel the US without any limits! With unlimited* nationwide calls, texts and data, this prepaid USA SIM Card will keep you connected like a local.

The USA SIM card also comes with international credit that enables low-cost international roaming, with coverage in over 190 countries. So now you can stay connected with friends and family whilst in transit to and from the USA or if you are visiting other countries in the region like Canada and Mexico.

No need to worry about bill shock with any of these prepaid plans. Supersize your plan at any time by recharging with additional international credit and LTE data.

USA SIM Card Highlights:

• Unlimited* calls, texts and data plans from USD$29
• Make international calls: from USD$0.19 per minute
• Send international text messages: USD$0.09 per message
• Comes with +1 US and +44 Global number. Friends and family can call or text you on either number.
• Use while in transit to and from the USA with coverage in over 190 countries
• All-in-one standard, micro and nano SIM card that works with all devices
• Free calls to customer service and voicemail in the USA
• Critical Information Summary

International Talk, Text and Data

International credit allows you to:

• Make international calls and send international texts from USA
• Use data, make and receive calls, send and receive texts outside of USA with coverage in more than 190 countries

Rates:

All rates in USD. Data is charged in increments of 1MB. * A surcharge may apply to call and text certain countries, check Rate Finder for a full list of countries and rates.

Add-ons

Enhance your USA service with more data at LTE speeds or extra international credit.

To purchase simply log into your account and choose from the following:

1. Extra LTE Data

Increase the LTE data allowance till the end of your plan.

1GB	USD$39
2GB	USD$59

2. Extra International Credit

Purchase more international credit to your account for additional international calls, texts and data outside of the USA.

USD$20
USD$30
USD$50

Please note, all extra data and international credit will expire along with your plan

Coverage

The USA SIM Card gives you access to more than 90% of the US territory.

You can also stay connected while in transit using the international credit in more than 190 countries. Refer to Rate Finder for a full list of countries and rates.

Getting Started - Activating your SIM and setting up your device

1. ACTIVATE YOUR SIM CARD

a. In the USA - Your SIM Card will be automatically activated when your phone registers with an available network

b. Outside the USA - Manually activate your SIM Card before arriving in the US**

1. Visit Recharge Minutes or JT Travel App (download free from the App Store or Google Play)
2. Enter the SERIAL CODE printed on your SIM card

** Depending on the plan you choose, your service expires in 14 or 30 days from activation. We advise you to activate the SIM and add a plan a few days before departure to ensure your service is good to use when you arrive in the USA. This will also allow you to stay in touch with family and friends whilst in transit.

2. SETUP YOUR DEVICE

1. Ensure your device is unlocked and works with any of these frequencies: 3G (850 MHz, 1900 MHz) 4G (700MHz, 850MHz, 1900MHz, 1700/2100MHz, 2300 MHz). Refer to User Guide for more information
2. Choose the correct SIM size required for your device and push it out from the plastic card
3. Turn off your device and insert the SIM in the SIM slot or tray
4. Turn your device on. Once connected to a network, set up data using instructions provided in this User Guide (Refer ‘Setting up data and internet’).
5. You are good to go!

Access and Manage your Account

Use the JT Travel App or visit Recharge Minutes to manage your account

 

Log in using your +1 US phone number or +44 Global phone number and PIN

• Add or recharge a plan or international credit
• Review your balance, usage and receipts
• Check latest information on coverage and rates

You can also add credit by calling 181 from your device (free of charge) or by calling our 24/7 Customer Service (charges may apply).

Making a call

Dial:

+ country code area code phone number

Example: To call (213) 337-5555 in the US, you need to dial:

+ 1 213 3375555

Please note, you must dial the country code even if you are making a local or national call and drop the leading zero if the number you are calling has one.

For more information on making calls outside of the USA, please click here

Set up data and internet - Android devices

Select Settings > Wireless & Networks > More > Mobile (or Cellular) networks
Switch on Data roaming

Select Access Point Names (APN)

Add a new APN by pressing + or menu key
Enter 'mobiledata' as Name for APN.
Select Save from the menu options

Select the new APN titled 'mobiledata'
Go to Settings > Data usage.
Ensure Mobile (or Cellular) data is switched on

Set up data and internet - iPhone

Select Settings > Cellular Data (or Mobile Data)

Ensure Cellular Data (Mobile Data) is On and Data Roaming is On

Select APN Settings, and in the APN field enter 'mobiledata'
Leave all other fields blank.

Press the menu button
Launch the internet browser

Set up data and internet - iPad

Select Settings > Cellular Data (or Mobile Data) > Cellular Data Options (or Mobile Data Options)

Ensure Cellular Data (Mobile Data) is On and Data Roaming is On

Select APN Settings, and in the APN field enter 'mobiledata'
Leave all other fields blank.

Press the menu button
Launch the internet browser

24/7 Customer Service

Please click on the 'Contact us' tab that appears on the bottom of this page or visit Customer Center for other ways to contact us.

Expiry

For full service life and SIM expiration details, see here

Fair Go Policy

The Fair Go Policy applies to all promotions and services and may extend to future promotions and services as determined by ekit from time to time. The policy allows ekit to request that users who unreasonably use a promotion or service reduce or limit their use, or cease using a promotion or service.

Unreasonable use includes: non-ordinary use; excessive use (such as auto dialling, auto re-routing of calls, bulk SMS, peer-to-peer usage, torrent-ing and extended media streaming); use that compromises ekit’s (or a supplier’s) network performance or integrity, or causes significant network congestion; and use that affects other customers or involves any unlawful activity.

If a customer unreasonably uses a promotion or service, ekit may:

1. first advise the customer that the use is unreasonable and request the customer to reduce or limit the use; and
2. if the unreasonable use continues, suspend or cancel a customer’s access

Userguide

Download a print-friendly version of the User Guide (PDF file).